RCD Corporation's website is secured via Network Solutions using the industry standard encryption protocol known as Secure Socket Layer (SSL) keeping your information secure. 

Your Online Order:
Order processing begins as soon as your online purchase is completed. After you have clicked “Confirm Order” during the check out process, your order begins to process and you cannot cancel or change your order. Our system is designed to fill orders and get them on the way as quickly as possible. Your order will ship after payment is confirmed, the order is processed, and the item is picked and packed for shipment. You will be notified via email when your order has shipped. 

E-mails About Your Order:
After you place an order, you will receive emails about your order status.

Order Confirmation E-mail: This email confirms that we have received your order. It includes your order number. Keep this email for your records.

Shipping Confirmation E-mail: This email confirms that your order has shipped and includes a shipping tracking number. The arrival time of your order depends on the shipping method used and your shipping location.

Secure Payment Via PayPal:
RCD Corporation’s Online Store processes payment transactions via PayPal, a secure payment gateway. When you confirm your order you are transferred to the secure PayPal website for the input and processing of your payment information . Should any unauthorized charges appear on your credit card as a result of shopping with http://www.rcdmastics.com, you must notify your credit card provider in accordance with its reporting rules and procedures.

Shipping:
Products listed in the RCD Corporation Online Store are usually “In Stock” and ready for immediate shipment. Any item temporarily out-of-stock is usually available for shipment within just a few days. All orders will be shipped complete.

Generally, the item(s) you purchase will be shipped UPS Ground, with the applicable charges applied to your order. Shipping costs for orders placed on this site are based on the weight of the total order. You will be provided with the total shipping cost for your order during Checkout. Aerosol sprays can not be shipped via air services; only via ground transport.

When your order is delivered you should immediately inspect the carton for any potential damage that may have occurred during shipment. Carefully inspect the packaging as well as the contents of the package. It is normal for the carton to show some wear; however, if damage did occur follow the steps outlined under Returns.

Returns:
All orders are final. Please check and confirm your order prior to placing. No returns are accepted except for the case of damaged, defective, or incorrect shipment of ordered items. In the event of returns allowed for damaged, defective or incorrect shipment, no returns will be accepted without a Return Authorization Number. In no case are returns allowed 20 days after receipt of items ordered.

If you receive a damaged or defective item, email Customer Service immediately at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   Please provide your order number and item number from your original confirmation email, the reason for requesting a return as well as your email address and phone number. Following evaluation, RCD Corp. will provide you with a Return Authorization Number. You will be refunded shipping charges on those approved returns for items that you received defective or damaged or a result of our shipping error. If there is extensive damage to the carton and product upon delivery, refuse the delivery due to damage and contact Customer Service at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   providing your order number and relevant information in your email.

Your information:
RCD Corporation will keep the information you provide during the order process confidential within the limits of the law. We will not sell your information to any marketing firm.

Thank you for purchasing RCD Corporation products!